JPJ Suspends MYEG and Zetrix AI as Collection Agents Over RM314 Million in Unremitted Revenue
The Road Transport Department (JPJ) has suspended My E.G. Sdn Bhd (MYEG) and its parent Zetrix AI Bhd as collection agents for JPJ services, effective 12:01am on 5 October 2026. The suspension covers road tax renewals, driving licence renewals, traffic summons payments and KPP01 theory test bookings made through MYEG channels.
What the ministry says
According to Transport Minister Anthony Loke, about RM314 million in government revenue collected by the companies between 19 May and 30 September 2026 was not remitted to the ministry’s revenue account. Loke said this was a recent build-up, not arrears stretching back years as some reports had suggested.
The ministry said:
- JPJ and the Ministry of Transport issued 35 reminder notices to the companies.
- On 21 August, the companies handed over a cheque for RM231 million, dated 30 September, to cover part of the arrears.
- When the cheque was presented on 30 September, it was not honoured after the company instructed its bank not to process it.
The suspension will stay in place until the full amount is paid, and the ministry and JPJ are taking legal action to recover the funds.
The company’s response
Zetrix AI confirmed the suspension in a filing with Bursa Malaysia and said discussions to resolve the matter were ongoing. Its shares fell about 35% when trading resumed on 5 October, according to Malay Mail.
What motorists should do
Payments made through MYEG before 5 October remain valid, as do KPP01 bookings made before that date. For new transactions, JPJ is directing the public to:
- MyJPJ app and the JPJ online portal
- JPJ counters, kiosks and mobile units
- Pos Malaysia branches and Puspakom
- Approved driving institutes for new KPP01 bookings
Why it matters
MYEG has been one of the most familiar digital channels for paying the government in Malaysia, so this is a test of how resilient those payment rails are when a large third-party collector is cut off overnight. The government’s own MyJPJ app now has to absorb that volume.
It also puts settlement and remittance discipline under the spotlight. When a private platform collects public money, the gap between collecting the funds and passing them on is a credit exposure for the government. Expect closer scrutiny of remittance timelines, escrow or trust-account arrangements, and reporting for other agents that collect government payments. Merchants and fintechs that hold funds before settling them will recognise this risk.
Internal links: How Malaysia’s Payment System Works · PayNet and the Regulators.
Sources: Ministry of Transport statements as reported by The Star, Bernama, Free Malaysia Today, paultan.org, Malay Mail and fintechnews.my (2–5 October 2026).
